TechShield Pro
Helpdesk support that answers on the first call, antivirus that's running (not just installed), backups checked every morning.
Learn more about TechShield Pro/Bristol's trusted IT Support & Cyber Security Partner
You didn't start a business to debug your own Wi-Fi.
IT support and cyber security for Bristol businesses with 1–50 people. From someone who studied forensic computing at university, spent 14 years fixing the things other providers leave broken — and who picks up the phone himself.
"I believe everyone needs a Dave!"
— Sarah, Brightway Business Solutions
Key features
Cyber Essentials
Certification that proves you take security seriously. Increasingly required for government contracts and supply chain tenders.
Learn more about Cyber EssentialsBeacon Academy
Phishing awareness, password hygiene, and how to spot a dodgy email before it costs you £10,000.
Learn more about Beacon Academy/About Ashvale IT
Your trusted partner in IT support and cyber security
Our Mission
To give Bristol businesses with 1–50 people the same quality of IT support and cyber security that large enterprises take for granted. No jargon, no lock-in, no 40-page reports you'll never read. Just someone who picks up the phone and sorts it out.
Our Approach
Dave spent years in forensic computing investigating what goes wrong when businesses aren't protected. After a while, he decided he'd rather stop the problems than investigate them after the fact. That's what Ashvale IT is — prevention, not just response.
/Why Choose Ashvale IT?
Four awards in four years. CyberFirst supported. Acronis partner. Forensic computing background.
Bristol Business Award 2024
Global Business Awards 2024
Global Business Awards 2022
UK Enterprise Awards 2021
CyberFirst Supported
Acronis Partner
university — Forensic Computing
/The Price of Winging It
The price of winging it
Nobody wakes up thinking "today I'll lose £3,000 because the server went down." But that's roughly what an hour of downtime costs a small business in the UK. And it's not just the money. It's the 96 minutes your team loses every single day wrestling with IT problems that shouldn't exist. The password resets. The printer that won't connect. The email that "just stopped working" on a Tuesday morning.
Most of this is preventable. Not with some magic box or a complicated system — just with someone who's paying attention to your IT before it breaks. Dave spent years in forensic computing investigating what goes wrong when businesses aren't protected. After a while, he decided he'd rather stop the problems than investigate them after the fact.
Here's a quick test: ask anyone in your business to name three ways they keep the company cyber secure. If they can't, that's not their fault. It's a training gap. And it's fixable.
£0+
Average cost per hour of downtime for UK SMBs
0%
Of UK businesses reported a cyber breach in the last 12 months
0 min
Lost per employee, per day, to IT issues
0 years
Dave's been doing this. Forensic computing background, four industry awards, and he still picks up the phone himself.
/What Others Say
Trusted by businesses across Bristol
"I believe everyone needs a Dave! The support we get from Ashvale IT has been transformational for our business. He genuinely cares about getting things right."
"The onboarding service was faultless, smooth and efficient. I wouldn't hesitate to recommend Ashvale IT to anyone looking to switch providers. The switch was done in days, not weeks."
/FAQ
Your most common questions answered
We work with Bristol businesses from 1 to 50 people. Whether you're a sole trader who needs reliable IT backup, or a team of 30 who need someone managing your systems every day — we've got a plan for that.
Dave picks up the phone himself. For urgent issues, response is same-day. Most problems are resolved remotely within hours, not days. And because we monitor your systems proactively, we often fix things before you even notice.
Yes. Dave walks you through the entire Cyber Essentials process in plain English. No jargon, no 40-page reports. It's increasingly required for government contracts and supply chain tenders, and we make it straightforward.
30 days' notice. Not 12 months. Not 6. Thirty days. We'd rather earn your business every month than trap you in a contract. Claire Denton switched to us from another provider — the switch was done in days, not weeks.
Beacon Academy is Dave's training platform, built from his forensic computing background. Phishing awareness, password hygiene, how to spot a dodgy email before it costs you £10,000. Because the best firewall in the world can't stop someone clicking a bad link.
/Pricing
Transparent pricing. Genuinely.
No 'contact us for a quote' games. No hidden setup fees. Here's what it costs.
Sole Trader
From
£40 /month
One-person businesses who still deserve proper IT support
See full plansSMB
Most Popular From
£75 /user/month
Teams of 2–50 who need someone looking after their systems every day
See full plansEnterprise
From
£99 /user/month
Larger teams who need a dedicated IT partner, not a faceless helpdesk
See full plansEvery plan comes with 30 days' cancellation notice. Not 12 months. Not 6. Thirty days. We'd rather earn your business every month than trap you in a contract.
"The onboarding service was faultless, smooth and efficient. I wouldn't hesitate to recommend Ashvale IT to anyone looking to switch providers."
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Join 30+ businesses trusting Ashvale IT
Let's have a chat. No commitment, no jargon, no pressure.
Book a 30-minute meeting with Dave. Just a conversation about whether we're the right fit. If we're not, he'll tell you — and probably point you toward someone who is. (Yes, really.)
And if something doesn't fit neatly into a tier? Let's talk. Dave builds packages around what you need, not what's convenient to sell. Our clients tend to stay. Not because they're locked in, but because it works.